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Privacy policy
 

innershiftembodied.com
Last updated: July 19, 2026

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1. INTRODUCTION

This Privacy Policy explains how Inner Shift Embodied ("we", "us", "our", "Inner Shift Embodied") collects, uses, and protects your personal information when you visit innershiftembodied.com, contact us, or use our services. We are the data controller responsible for your information.

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Contact for privacy matters: hello@innershiftembodied.com, [and a Data Protection Officer / EU representative if required].

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2. THE INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Contact and account details: name, email address, phone number, country/region, and any details you give when you book, subscribe, or join our community or membership.

  • Intake and session information: what you share on your intake form and during consultations and sessions. This can include health, emotional, and wellbeing information that you choose to provide so we can support you.

  • Payment information: processed by our payment provider. We receive confirmation of payment and limited details, but not your full card number.

  • Usage and technical data: IP address, device and browser type, pages viewed, and similar analytics collected through cookies and similar technologies.

  • Communications: messages you send us by email, form, or social media.

 

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, prepare, and deliver your consultations, sessions, packages, programs, classes, and membership.

  • Personalise your care, including preparing for sessions based on your intake.

  • Process payments and manage your account and bookings.

  • Send you the emails, newsletters, and resources you have signed up for.

  • Respond to your enquiries and provide support.

  • Keep records we are required to keep, and protect our legal rights.

  • Improve the Site and our services.

 

4. OUR LEGAL BASIS (for EU/UK visitors)

Where GDPR or UK GDPR applies, we rely on:

  • Consent — for marketing emails and for handling health/wellbeing information you provide. You can withdraw consent at any time.

  • Contract — to deliver the services you have booked and paid for.

  • Legal obligation — to keep financial and other legally required records.

  • Legitimate interests — to run and improve our business in ways that do not override your rights.

 

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share it only with:

  • Service providers who run our systems on our behalf — for example [GoHighLevel] (bookings, payments, CRM, membership), our website host, email platform, scheduling, analytics, and community/class platforms. They may only use your data to provide their service to us.

  • Professional advisers (such as accountants or lawyers) where necessary.

  • Authorities, if required by law or to protect someone's safety.

 

6. INTERNATIONAL TRANSFERS

We work with clients across North America, Europe, and the MENA region, and some of our providers are based outside your country. Where we transfer your information internationally, we take steps to protect it, such as using providers who offer appropriate safeguards [e.g. Standard Contractual Clauses].

 

7. HOW LONG WE KEEP IT

We keep your information only as long as needed for the purposes above, including any period required for clinical records, tax, and legal reasons. Session and intake records are kept for [RETENTION PERIOD required for your profession/jurisdiction], after which they are securely deleted or anonymised.

 

8. YOUR RIGHTS

Depending on where you live, you may have the right to:

  • Access the information we hold about you, and receive a copy.

  • Correct information that is wrong or incomplete.

  • Ask us to delete your information.

  • Restrict or object to certain uses, including marketing.

  • Withdraw consent at any time, without affecting past processing.

  • Ask for your data in a portable format.

 

To exercise any of these, contact hello@innershiftembodied.com. You also have the right to complain to your local data protection authority [e.g. the ICO in the UK].

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9. MARKETING EMAILS

If you sign up for our newsletter or resources, we will email you. You can unsubscribe at any time using the link in any email, or by contacting us. Unsubscribing from marketing does not stop essential service messages about a booking or purchase.

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10. COOKIES

The Site uses cookies and similar technologies for functionality, analytics, and [marketing, if applicable]. You can control cookies through your browser settings and, where shown, our cookie banner. [If you serve EU/UK visitors, a compliant consent banner is required.]

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11. CHILDREN

Our services are for adults aged 18 and over. We do not knowingly collect information from children. If you believe a child has given us their information, contact us and we will delete it.

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12. SECURITY

We use reasonable technical and organisational measures to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security, but we take your privacy seriously and act promptly if a problem arises.

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13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The current version, with its "last updated" date, is always posted on the Site.


14. CONTACT
Questions about these Terms can be sent to hello@innershiftembodied.com

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